silvivia is taking a short break
Reviews
Please read these important informations!!
Accepted payment methods
Returns & exchanges
Payment
Payment is expected within 3 DAYS of purchase.
If you have any problems paying, please contact me. (silvivia@libero.it).
I'll be more than happy to help you!
Shipping
They are hand packed and shipped WITHIN 3-5 DAYS (for "Made to order" items) and WITHIN 1-2 DAYS (for "One of a Kind" and "Ready to Ship" items) from receiving your payment.
I ship to the address provided on your Etsy Account. If you want your order sent to a different address, please let me know in the comment box during checkout.
Each item is shipped in the BEST possible packaging.
TO ITALY... please allow 2-3 days
TO EUROPE, CHINA and JAPAN... please allow 6/8 days
TO THE REST OF THE WORLD.... please allow 10-15 days
If you require an item to arrive quicker or you wish to add insurance, plese contact me in advance.
IMPORTANT! ...I'm not responsible for lost, damage, customs delays and/or extra fees.
Additional policies and FAQs
All my creations are very delicate and they need a SEPARATED HAND WASH!!
They are undergone many handworks; their irregular appearance is intentional and to be considered as an important peculiarity which makes each creation absolutely unique and unreproduceable.
Thank you for stopping by!!
With LoVe
Silvia